Shipping policy

πŸ–€ SHIPPING POLICY β€” ONLY2

General Information

All orders are processed and fulfilled from our partner facility in Australia.
Every piece is made to order, ensuring the highest print quality and reducing unnecessary waste.
Once your order is placed, please allow 2–4 business days for production before shipment.

You’ll receive a confirmation email with your tracking number as soon as your order leaves our warehouse.
All deliveries are tracked and insured, and you’ll be able to follow your package every step of the way.

Processing Time

  • Production: 2–4 business days (depending on order volume)

  • Shipping: begins immediately after production is completed

  • Orders placed during weekends or public holidays will be processed the following business day.

πŸ‡¦πŸ‡ΊDomestic Shipping Australia

All orders within Australia are shipped with tracking and signature confirmation.

Service Cost Delivery time
Standard Shipping $10 AUD 3–7 business days
Express Shipping $15 AUD 1–3 business days
Free Shipping Orders over $100 AUD Standard delivery

Β 

🌍International Shipping

We ship worldwide with reliable international carriers.
Delivery times and rates vary depending on the destination.
Below is an overview of our main shipping zones:

Region / Country Service Cost (AUD) Delivery time
United States πŸ‡ΊπŸ‡Έ Standard / Express $24.90 / $39.90 10–18 / 5–8 business days
United Kingdom πŸ‡¬πŸ‡§ Standard / Express $26.90 / $44.90 12–20 / 6–10 business days
France πŸ‡«πŸ‡· Standard / Express $25.90 / $41.90 12–20 / 6–10 business days
Germany πŸ‡©πŸ‡ͺ Standard / Express $26.90 / $43.90 12–21 / 6–10 business days
Europe (Belgium, Spain, Portugal, Italy, Netherlands) Standard / Express $26.90 / $43.90 12–21 / 6–10 business days
Canada πŸ‡¨πŸ‡¦ Standard / Express $25.90 / $41.90 12–20 / 6–10 business days
United Arab Emirates πŸ‡¦πŸ‡ͺ Standard / Express $21.90 / $36.90 9–15 / 5–8 business days
Singapore πŸ‡ΈπŸ‡¬ Standard / Express $17.90 / $29.90 7–12 / 3–5 business days
Rest of World Standard / Express $26.90 / $43.90 12–21 / 6–10 business days

Β 

Note:Β Delivery times are estimates only and may vary slightly depending on customs, postal delays, or public holidays in your region.

Customs, Taxes & Duties

International orders may be subject to customs fees, import duties, or local taxes upon arrival in the destination country.
These charges are not included in the product price or shipping cost and remain the responsibility of the customer.
We recommend checking with your local customs office for more information before placing your order.

πŸ“¦Tracking & Delivery

Once your order has shipped, you’ll receive an email containing your tracking number and a link to follow your delivery.
If your package seems delayed, please first check your tracking details.
For any issues, contact our support team at support@only2.store and we’ll get back to you within 24–48 hours.

🎁Free Shipping Threshold

We offer free worldwide shipping for orders over $150 AUD (or equivalent in your local currency).
This is automatically applied at checkout β€” no code needed.

Shipping Delays

We do our best to meet all estimated delivery times, but delays can occasionally occur due to factors outside our control β€” such as customs inspections, extreme weather, or courier backlogs.
Thank you for your understanding and patience.

🚫Returns or Lost Packages

If your package is lost in transit or arrives damaged, please reach out to support@only2.store with your order number and a brief description of the issue.
We’ll coordinate with our shipping partners to find a solution or resend your item when applicable.

Questions?

If you have any questions about your order or delivery, you can reach us at:
πŸ“© support@only2.store
We’re here to help.

From Sydney with Passion

Every piece you receive is part of our story β€”Β built from friendship, crafted with intention, and shipped with care from Australia to the world.